I am currently proof-reading a software which I haven't written (which is very funny as I am not native english speaker, but my english is better than the one of the guys which wrote this software).
And my question is: why the hell did they add an exclamation mark in each error message?
For a user, is extremely disgusting to get something like:
You are not allowed to access this resource !It's unpleasant, rude, ugly and finally it's confusing, talks in term of programmers (that "resource"jargon which only the programmer knows to what refers with that term; even I had a hard time to discover what he meant with that) It would have been better something more relaxed, less scaring. Something like:
An error has occurred. As you have not been active for a time, you need to enter again your login and password in order to continue, as only registered users are allowed to access this page.
I know it's longer, and it is not the best replacement one could find, but I have been reviewing more than 2000 strings of text today and I would like to find something more human in this piece of cr... err... software!