On King's Cross ticket gates

To whoever which takes care of these matters at TFL: I am fed up with having to look for a ticket gate which works in King's Cross and hence be able to touch in with my oyster card when I change from the circle/metropolitan/hammersmith lines to the northern/piccadilly/victoria lines.

I am even more fed up with having to fix the incomplete journeys and finding that there's not a single ticket office open because of the new decision of having the employees wandering around the platform instead of remaining quiet in their cubicles waiting for the customers to come.

That's all my ranting, basically.